Privacy Policy

1. Data Controller

The data controller for the processing of personal data collected through this website is Lattèrie Caffè, operated by Giuseppe Ciccone, [P.IVA / UID DA INSERIRE], registered address [INDIRIZZO SEDE DA INSERIRE], Zurich, Switzerland. For any question regarding this policy or your personal data, you may contact us at [EMAIL] or [TELEFONO].

2. What Data We Collect

We collect only the personal data you voluntarily provide when using the booking form or contacting us directly, namely: full name, email address, phone number, event type, event date, event location, and any additional message or details you choose to share.

We do not collect payment information, government identification numbers, or any special category of data as defined by applicable data protection law.

3. Purpose and Legal Basis of Processing

Your data is processed for the sole purpose of responding to your enquiry, preparing a tailored quote, and organising the coffee catering service you have requested. The legal basis for this processing is your consent, given by submitting the form, and, where a booking is confirmed, the performance of a contract between you and Lattèrie Caffè.

4. How Long We Keep Your Data

Personal data submitted through the booking form is retained only for as long as necessary to respond to your request and, if a service is booked, for the duration required by applicable Swiss and Italian accounting and tax regulations. Data related to enquiries that do not result in a booking is deleted within 12 months of the last contact, unless you request earlier deletion.

5. Data Recipients and Processors

Form submissions are processed and stored via Netlify, our website hosting and forms provider, acting as a data processor on our behalf. We do not sell, rent, or share your personal data with third parties for marketing purposes. Your data is not used for automated decision-making or profiling.

6. International Data Transfers

As our hosting provider may process data on servers located outside Switzerland or the European Economic Area, any such transfer is carried out in compliance with applicable safeguards, including standard contractual clauses or equivalent mechanisms recognised under Swiss and EU data protection law.

7. Your Rights

Depending on your jurisdiction, you have the right to access, correct, delete, or restrict the processing of your personal data, to object to its processing, and to request data portability. You may exercise these rights at any time by contacting us at [EMAIL]. If you believe your data protection rights have not been respected, you may lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC) or, where applicable, your local EU data protection authority.

8. Data Security

We adopt appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse, including secure hosting infrastructure and encrypted data transmission (HTTPS).

9. Cookies

This website uses a limited number of cookies necessary for its technical functioning. For full details, please refer to our Cookie Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be published on this page with an updated revision date.

11. Contact

For any questions about this Privacy Policy or how your data is handled, please contact us at [EMAIL] or [TELEFONO].